CDPAP Support Specialist in Rochester, New York


Heritage Christian Services Posted: 2022-05-03

Rochester, New York 14623

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Overview
The CDPAP Support Specialist is responsible for accepting referrals, processing authorizations, monitoring compliance of Personal Attendants health forms and being a liaison to County and Managed Care Plans.

Responsibilities
Review and accept/decline referrals within 5 business days
Update electronic files with current authorizations
Review, input, and maintain compliance of Authorizations
Provide orientation to new Personal Attendants
Participate in Launch Meetings
Conduct 90 day observations
Process Payroll
Review compliance of CDPAP Personal Attendants
Review compliance of CDPAP members
Liaison to finance team
Liaison to county and managed care plans
Review and submit billing

Qualifications
High School graduate or equivalency
Computer skills including but not limited to MS Office, MS Excel and electronic client record system preferred
Excellent customer service skills
Organized with the ability to be efficient and detail oriented
Ability to compassionately and patiently communicate with members, their family and staff
Ability to work independently is required
Must demonstrate effective verbal and written communication skills
Basic computer skills and knowledge
Please apply via link below

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