Outside Fiber Technician in Rochester, New York

As our Outside Fiber Technician, you will be one of the initial points of contacts for our customers ensuring they experience a seamless installation process ensuring the highest level of customer experience is exceeded by providing an ultra-high-speed internet service.

What you’ll be doing:

Cabling testing and documentation (all media types)
Installation, maintenance, and troubleshooting of fiber optic systems and networks.
Working with optical fiber, etc. including performing all cable pulling, suspension, fiber terminating, and testing in accordance with the National Electrical Code (NEC) and other local regulations.
Working as part of a collaborative team to ensure premiere service to our business and residential customers

Experience and Skills

Excellent teamwork ability and customer service skills
Minimum of one-year installation experience required
Basic understanding of fiber optics cabling and splicing
Basic computer & home networking skills; basic electronic audio/video knowledge is helpful
Ability to properly use all tools and equipment necessary to perform assigned tasks-including Drills, Cable Cutters, Splicers, Hammer Drill
A high standard of work ethics with an ability to perform all work in a neat and quality manner
Ability to adhere to safety guidelines and requirements including wearing all forms of PPE
Ability to work in adverse conditions including all weather conditions
Must have great work ethic and be trainable
Work aloft and in close spaces up to 30ft in ladder, or hand climb utility poles using gaffs; work in manholes.
Must be able to stoop, kneel or crouch for long periods of time. Must be able to lift 50 pounds and carry 25 pounds consistently.
Willingness to work flexible schedules including weekends, holidays, evenings, and overtime as required
Valid and clean NYS Driver License is required, pre-employment drug test, pre-employment background check
High school diploma or GED preferred; college or technical/vocational school a plus
Ability to read a print and follow color coordinated routings