Human Resources Assistant in Rochester, NY


The Strong Posted: 2022-05-13

Rochester, NY 14607

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The Strong's human resources team is growing! The HR team is responsible for identifying, creating, and implementing strategic initiatives and systems that maximize the effectiveness of The Strong’s most valuable resource- museum staff, volunteers, and interns. The HR assistant supports all HR functions and works closely with the director of human resources to respond to all inquiries in a timely manner and exemplify the guest service values and standards representative of The Strong. This position is responsible for completing routine administrative functions, supporting the recruitment efforts for all positions, and coordinating the volunteer program.
This position requires a basic knowledge of business administration, strong organization skills, and a high level of diplomacy, discretion, and professionalism.

Essential Duties:
• Provide administrative and technical HR support to the HR team including correspondence, record keeping, file maintenance, HRIS database management, mailing, copying, billing reconciliation, and ordering supplies.
• Support the recruitment efforts, including the pre-employment and onboarding processes, for all positions as needed and directed by HR team members. Along with the director of HR, explore alternative recruitment sources, as needed, to meet staffing requirements for all positions.
• Maintain employee personnel files and related documents in compliance with museum policies and state and federal recordkeeping requirements.
• Assist with the employee offboarding process, including conducting exit interviews, preparing related documentation, and communicating with applicable staff in a timely manner.
• Field and respond to all volunteer requests and applications, and collaborate with hiring managers to place volunteers in appropriate roles.
• Respond to routine HR inquiries, including employment opportunities and employment verification requests, in accordance with museum policies. Refer complex, higher-level inquiries to the appropriate member of the HR team.
• Provide staff training as needed and as requested on the payroll system, including training supervisors on the approval process for timesheets and time off requests, and assistance with self-service access.
• Assist with various payroll functions, including employee data changes and distributing paychecks.
• In the absence of the guest and institutional services coordinator, process all aspects of the payroll cycle, as needed, including, but not limited to, ensuring that all data entered into the time keeping, payroll, and benefit systems is accurate, maintained, and processed according to established procedures and timeframes, generating standard payroll reports, and cooperating with the director of HR to troubleshoot and resolve any issues related to the payroll and timekeeping systems.
• Prepare, transmit, and reconcile the monthly retiree benefits invoices.
• Conduct routine check-in interviews as part of the museum’s retention efforts.
• Along with the director of HR, plan and execute the annual staff service award and volunteer recognition events within budgetary allowances.
• Ensure the integrity of all HR data by collaborating with the director of HR to conduct periodic audits of the payroll and benefits systems and other applicable databases.
• Maintain staff bulletin boards, ensuring compliance with all current federal and state mandated employment communications.
• Assist the HR team with benchmarking efforts.
• Coordinate with museum teams to ensure required employee licensing and training is current and valid and maintain all related documentation.
• Fulfill requests for custom reports from the HRIS to support the work of other teams, such as finance and institutional advancement.
• Attend relevant seminars and conferences to stay up-to-date on topics concerning the HR function.

Minimum Qualifications:
• Bachelor’s degree in business administration, human resources management, or closely related field.
• 6 months of professional HR, administrative, or customer service experience.
• Must be team-oriented and able to successfully collaborate with others.
• Self-starter with a strong ability to be proactive, flexible, and effectively handle several projects at once in order to meet the varying needs of the museum.
• Ability to quickly learn the payroll system, HRIS, and similar computer applications.
• Excellent listening skills, a high degree of diplomacy and maturity, and the ability to balance empathy and objectivity.
• Ability to remain highly organized and pay close attention to each detail.
• Ability to handle difficult and stressful situations with professional composure.
• These qualifications are considered a plus:
o Experience with personnel recruitment, selection, and training.
o Intermediate proficiency in Excel.

The final candidate must consent to and pass a drug screen and criminal background check as conditions of employment.

To apply, please see below link.

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