Ropes Course Operator in Rochester, New York
The Strong National Museum of Play Posted: 2023-02-27
Rochester, New York 14607
The Strong has a unique opportunity for outgoing, engaging, adventurous individuals to join its world-class guest services team as an operator of its newest attraction- Skyline Climb . Skyline Climb consists of two indoor courses geared towards different sizes and skill levels. These are part-time, year-round positions that will average between 20 and 29 hours/ week, including weekends and holidays.
The Strong Museum is a highly interactive, collections-based museum devoted to the history and exploration of play. Reporting to the director of guest services, the ropes course operator will add to our valued and reliable staff that works to exceed guest expectations every day.
Ropes Course Operator Responsibilities:
-Communicate course processes, procedures, safety protocols and answer questions specific to the ropes course experience.
-Process ticket transactions accurately and efficiently.
-Supervise participation and encourage and assist guests as needed on the course to provide a safe and fun experience.
-Understand and participate in emergency procedures on the course.
-Perform opening and closing responsibilities, including course and equipment inspection and cleaning of the course and the surrounding ticketing, queuing, harnessing and equipment storage spaces.
-Work in other areas of the museum as needed based on visitation and staff requirements.
-High School Diploma or GED; we will also consider current high school students 18+ years of age.
-Ability to stand, climb, twist, bend and lift and carry 50 pounds for extended periods of time.
-Ability to wear a harness for at least seven hours per day as part of the uniform.
-Ability to move safely, and assist guests as needed and appropriate, across ropes course obstacles comprised of various materials and surfaces at heights of up to 36 feet on a consistent basis for extended periods at an acceptable pace.
-Demonstrated ability to safely navigate each individual element of the course forwards, backwards and one-handed, and ability to fall from each element and independently pull oneself back up. Use of hand-eye coordination is integral.
-Ability to successfully complete all required museum and RCI trainings
-Prior guest services experience and/ or experience in an amusement setting is a plus
The final candidate must consent to and pass a drug screen and background check as conditions of employment. The Strong is an Equal Opportunity Employer.